Now hiring! Head of Commercial Operations, Americas

Parma, Idaho (Hybrid)

We are looking for a Head of Commercial Operations, Americas to join our Agricultural Solutions team in Parma, Idaho leading the Americas country cluster. 

The Head of Commercial Operations, Americas leads the Commercial and Supply Chain Operations for the Americas country cluster, ensuring that sales order handling / order-to-cash, logistics, local warehousing, delivery to customers, import and export of shipments, and product availability are executed well and continuously improved across the region, driving high customer satisfaction through strong leadership of local teams and close alignment with Sales in each country. 

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Head of Commercial Operations, Americas, you create chemistry by...

• Managing the Commercial Operations organization for the Americas cluster, ensuring adequate staffing and capacity planning to meet local and corporate needs. 
• Leading and developing the team to ensure skills and motivation are aligned with company strategy and agreed performance levels, including setting and following up on goals. 
• Leading the execution of sales order handling / order-to-cash, logistics and local warehousing, delivery to customers, and import/export of shipments across the countries in the cluster. 
• Connecting and aligning with key stakeholders in Marketing & Sales, Finance, and Supply Chain to ensure upstream and downstream processes, systems, and people are well connected to Commercial Operations. 
• Ensuring Commercial Operations Managers in each country are well connected to product availability information and can translate it into an availability plan at area/customer level. 
• Driving communication of product availability and reporting any foreseen hiccups against forecast to enable timely plan adjustments. 
• Providing regular status updates on realized and open orders and related risks to support monthly and yearly business steering. 
• Measuring and monitoring performance across Order-to-Cash, Supply Planning, Warehousing & Logistics, Transport Management, Foreign Trade, and Sales Planning processes to drive continuous improvement. 
• Leading continuous improvement initiatives, promoting process standardization, automation, and data-driven decision-making in alignment with global practices. 
• Collaborating with Global Key-Users, Business Process Experts, M&S Excellence, and Digital/IT to align system functionalities, data standards, and process enhancements. 

If you...

• Hold a Bachelor's degree in Business Management, Supply Chain, Business Economics, or a related field. 
• Bring 5+ years of experience in a multinational or global organization within Commercial Operations, Supply Chain, Logistics, or a related function. 
• Have 2+ years of people management experience, managing remote and international people leadership preferred
• Possess solid expertise in Order-to-Cash processes and/or Logistics & Warehousing operations. 
• Are proficient in ERP systems (such as SAP S/4HANA) and have experience with data visualization tools (e.g., Power BI) and process automation technologies. 
• Are passionate about leading operational excellence while fostering a high-performing, engaged team culture. 
• Excel at building collaborative partnerships and communicating effectively across regions, cultures, and functions. 
• Demonstrate strong analytical and problem-solving skills, with a continuous improvement mindset driven by data and insights. 
• Balance a customer-centric approach with a strong focus on achieving business objectives and operational performance. 
• Embrace innovation and are enthusiastic about leveraging new technologies and digital solutions to enhance processes. 
• Are willing and able to travel up to 20% including internationally within the assigned country cluster, as business needs require. 

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

About us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here. 

Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed. 

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.