OEM Technical Service Representative I - Vance, AL


LOCATION


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JOB FIELD


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JOB ID

LOCATION


COMPANY


JOB FIELD


JOB TYPE


JOB ID

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds.  We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

Field Technical Service Representative (2100976) – Vance, Alabama

In this role you will support BASF products in customer automotive assembly plants by providing on-site technical and application knowledge. You will respond to customer requirements, enforce product quality/performance specification, and support new product/application development. You will also provide on-site expertise of product performance including color management, defect identification, and corrective action if necessary. Additionally, you will develop and support customer relationships. 

You will support the sales/technical team to assure value to the customer for product technical support, problem investigation, analysis and resolution. You will also assure product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.

You will demonstrate the technical and professional expertise needed to enhance BASF’s reputation with the customer and integrate within the business and technical community to bring additional value to ECO coatings customers. This role controls key performance indicators within product service environments to drive problem resolution and product improvement initiatives critical to customer performance expectations.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Formula for Success

  • Employing your strong mechanical aptitude, you will collect and analyze technical data to identify and resolve issues to provide a superior product to your customers.  Using wave scanners and other equipment you will collect appearance data.
  • Accompanying your attention to detail you will manage inventory, place orders and troubleshhot and track material data.
  • Demonstrating your leadership potential, flexibility, and a track record of working independently, you will be willing to work shifts and weekends when necessary.
 

Create Your Own Chemistry: What We Offer You

 

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

 

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

 

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

A unique total offer: you@BASF


At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.


At BASF, we believe that people are the key to our long-term success and that talent is in everyone.
We thrive on giving you the support you need to be your best and fulfil personal ambitions…that’s how we create chemistry. #belongatBASF

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

AL, US

BASF Corporation
SALE - Sales
Standard
EN_US_2100976
ATS_TALEO_NA