Lab Support Engineer

Join Our Team as a Lab Support Engineer!

Location: Mississauga, ON (Hybrid)

We are looking for a Lab Support Engineer to join our dynamic Digital Solutions team in Mississauga, ON.

Come create chemistry with us!

At Global Digital Services, we drive BASF’s digitalization and adoption of artificial intelligence. Our agile teams develop innovative digital solutions for BASF users and customers, creating exciting new customer experiences, fostering business growth, and enhancing process efficiencies. We provide cutting-edge IT solutions and access to the latest technologies.

Our Digital Laboratory Support Product Team is shaping the future of BASF laboratories. We help labs to automatically get their data from their lab instruments to information managing systems such as LIMS, CDS, ELJ while ensuring data confidentiality, integrity and availability is what is driving us each day. 

Are you passionate about digital solutions and eager to make a significant impact in the laboratory environment? Join our Digital Laboratory product family to support our laboratory digitization efforts in North America. In this role, you will play a key role in identifying and implementing digital solutions to address laboratory challenges.  

As a Lab Support Engineer, you create chemistry by…

• Analyzing and finding solutions to IT incidents in laboratories.
• Documenting incidents in the appropriate tool (Service Now) and document solutions in the team Wiki (confluence).
• Giving feedback to the affected users.
• Communicating with the lab support team and other global resolver teams.
• Installing PC’s & software, connecting instruments and PC’s to the network. 
• Driving and managing small projects.
• Consulting users on digital solutions and on security measures in the lab environment.

If you have...

• A degree in computer science or equivalent experience and/or education in Information Technology.
• Proven experience in IT Network & Cybersecurity, as well as PC Operating Systems (Windows/Linux).
• Understanding of Cybersecurity basic principles and segregated IT network concepts.
• Strong written and verbal communication skills, with a willingness to engage with customers and colleagues.
• Familiarity with agile methodologies and capacity to grasp new concepts.
• A well-organized and solution-oriented working style, with a get-it-done mentality.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.  We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About us

As the world’s leading chemical company, we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

We constantly strive to become an even better workplace. As a result of our commitment to our employees, BASF has earned various awards, including being recognized by Mediacorp in 2025 as one of Canada's Top Employers for eleventh consecutive year, one of the Greater Toronto Area's Top Employers for the twelfth year in a row, and twice being named one of Canada's Top Employers for Young People and Best Diversity Employers.

We provide a fulfilling work environment with a strong emphasis on the physical and psychological safety of our employees and the communities we operate in. We are always working to form the best team with an emphasis on diversity, equity, and inclusion and through lifelong learning and development.

Belong to Something Bigger. #belongatBASF

Privacy Statement

BASF takes security & data privacy very seriously. We will never request personal or financial information of any kind via either text message or direct message on any social media platform or job board. Furthermore, we will never offer a candidate a position and request a cheque for equipment or any other type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law. 

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact ta-canada@basf.com with the subject line “Recruitment Accommodation Request”.