Field Technical Service Representative


LOCATION


COMPANY


JOB FIELD


JOB TYPE


JOB ID

LOCATION


COMPANY


JOB FIELD


JOB TYPE


JOB ID

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized as a 2020 Best Employer for Diversity by Forbes. Come join us on our journey to create solutions for a sustainable future!

Field Technical Service Representative (2002044) - Texas

Where the Chemistry Happens

We are seeking a professional like you to support the daily operation of BASF products in customer automotive assembly plants by providing on-site technical and application knowledge. You will respond to customer requirements, enforce product quality/performance specification, and support new product/application development. You will also provide on-site expertise of product performance including color management, defect identification, and corrective action if necessary. Additionally, you will develop and support customer relationships. 

In this role, you will support the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis and resolution. You will also assure product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.

You will demonstrate the technical and professional expertise needed to enhance BASF’s reputation with the customer and integrate within the business and technical community to bring additional value to ECO coatings customers. This role controls key performance indicators within product service environments to drive problem resolution and product improvement initiatives critical to customer performance expectations.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Formula for Success

 

  • Your background in Coatings will enable you to manage and improve the paint shop process flow as you perform root cause analysis on observed defects, analyze the data and suggest corrective actions or changes.
  • Utilizing your SAP knowledge and strong project management skills, you will manage inventory, product usage, paint trials and new product launches.
  • Your proven experience with paint processes (including ancillary paint processes) and applications will aid you in leading a shift and making decisions without supervision.
  • Developing key internal and external relationships, you will communicate with all levels of the customer organization to assess customer requirements and collaborate effectively with your team, management, and internal groups such as manufacturing and supply chain to adapt to diverse cultures and manufacturing plants.
Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

 

A unique total offer: you@BASF


At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.


At BASF, we believe that people are the key to our long-term success and that talent is in everyone.
We thrive on giving you the support you need to be your best and fulfil personal ambitions…that’s how we create chemistry. #belongatBASF

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

Arlington, TX, US, 76011

BASF Corporation
SALE - Sales
Standard
EN_US_2002044
ATS_TALEO_NA