Export Coordinator











*** 한국바스프 채용은 APAC HUB에서 진행되고 있으므로, 국제전화가 올 수 있습니다. 해외에서 전화가 올 경우 차단하지 마시고 반드시 전화를 받아주세요.  (BASF Korea's recruitment is managed by APAC HUB, so you may receive international calls for further process. If you receive international calls, please do not block it and be sure to answer it.)


* Position summary
Coordinate and ensure export operation to fulfil requirements in Sales Orders from overseas business partners in end-to-end process with site logistics and logistics service providers, regional business unit in alliance with local & international regulations


* Main Tasks
- Process & communicate customer orders/changes according to established business policies/procedures after confirmation of stock availability.
- Coordinate loading / vessel booking schedule / documentation / other process with Site Logistics, Logistics Service Providers, and other service team to execute order smoothly.

- Communicate with regional SCM, Sales & Marketing and overseas partners on relevant information, shipment schedules, product availability, incident, escalations etc.
- Coordinate and follow up customer complaints through NCM (Non-Conformance Management) process with the relevant personnel to be resolved with stakeholders.
- Update daily order Masterfile and provide weekly/monthly summary report of order status with relevant partners.


* Education/Qualifications required
- At least more than 3 years of experiences on export operations is required
- Fluent English in both spoken and written language is required
- SAP experience in SD module is essential
- Proactive interaction with business partners is required to resolve operational issues
- Capable of working under high pressure and complex business environments 


* Competencies required
- Demonstrate customer focus
- Communicate effectively
- Collaborate for achievement



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BASF Company Ltd.
Logistics & Supply Chain Management