Manager, Order-To-Cash (Rest of Asia)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

Objectives of the Position          

• Team lead of OTC team for RoA, including cooperation with the relevant Units/ Functions and sites.
• Responsible for ensuring that tasks and responsibilities are firmly anchored within the team.
• Monitoring of performance and results via KPIs and suitable benchmarks.
• Responsible for optimizing and developing personnel, processes, and distribution of tasks.

Main Areas of Responsibilities and Key Activities

Responsibilities and key activities

• Responsible for the disciplinary and functional leadership for an OTC team of 8 for all RoA countries
• Coordinate required activities in the event of supply bottlenecks and ensure adequate, timely communication to customer and internal stakeholders.
• Ensure adherence to customer specific process requirements and other agreed standards, i.e. delivery process, labeling, invoicing.
• Work closely with other teams, especially Planning, Sales, TM / Export & Customs to ensure efficient processes and work procedures.

Organization & People

• Identify development needs of employees and take care of knowledge transfer and their further training.
• In alignment with supply chain director, establish annual goals and objectives for the team in coordination with BU objectives, and manage performance to ensure attainment

Optimization & Projects

• Lead the identification of continuous improvement opportunities related to customer service, supply chain and others. Ensure timely implementation of agreed improvement projects within the RoA team including adequate tools and systems.

Cost, Performance & Compliance

• Set up an environment for long-term performance improvements by setting and monitoring targets / key performance indicators (KPI/PPI) incl. Identification of saving potentials, ensuring strict compliance with regulations, and group standards.
• Timely implementation of sustainable countermeasures in the event of a deviation.

Job Requirements

• Bachelor degree in business administration or familiar areas
  
• At least 5 years experience in the area of supply chain management
• At least 2 years experience in a leadership role
• Pro-found understanding in supply chain distribution set ups and processes
• Experience in customer service in an international company for more than 5 years or relevant work experience in SCM/sales/controlling/, chemical industry background is a plus
• Chemical industry background preferred
• Proactive, can work independently and in teams
  
  

Technical & Professional Knowledge

• Practical knowledge in SAP
• Experience in leading a team
• High analytical skills
• Pro-found experience in Microsoft tools (Excel, Powerpoint)
• Proficiency in both written and spoken English another Asian league is a plus
• Team spirit and high willingness to collaborate across different functions