Manager, Import Export & Customs Operations ANZ

About BASF 

We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.   

We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge. 

Formula for Success 

In this key role as Manager, Import Export & Customs Operation, you’ll play a crucial part in Provide strategic leadership and governance for Import Export Customs and Foreign Trade operations for assigned country(s). Your focus will be on driving efficient Import, Export, and Customs operations of the country(s) by improving processes, standardizing workflows, steering operational discipline to ensure regulatory compliance and meeting global, regional targets and standards. 

You’ll collaborate closely with logistics partners and internal teams, acting as a key advisor for optimizing supply chain performance and a strategic partner for implementing major projects.  

You’ll: 

• Lead the country/hub Import Export & Customs Operations team, ensuring process adherence, operational excellence, and continuous learning and development.  

• Leading service provider management (LLP/LSP+/ LSP), oversee daily operations, track vendor performance against KPIs, manage escalations, drive continuous improvement with country teams, and lead improvement efforts to strengthen overall Supply Chain operations.  

• Responsible for risk management pertaining to team and service provider operations, including but not limited to access management, data protection, business continuity process and periodic risk management reviews.  

• Collaboration with logistics procurement, logistics service providers, import/export community, customs & foreign trade community, service recipients (business units), and relevant stakeholders on, and not limited to escalation management, non-conformance handling, and opportunities for continuous improvement including automation and digitalization initiatives.  

• Support business units by enhancing service efficiency and implementing improvement initiatives to boost service quality and process effectiveness. 

Ingredients for Success 

To be successful in this role, you will need to have strong knowledge country’s customs & trade related regulations, FTZ/bonded processes, FTA application, and exemption management, effectively manage logistics partnerships and optimize service delivery through strong performance monitoring and continuous improvement and expertise in SAP and import/export processes, combined with excellent leadership and communication skills, will be crucial for leading key projects and driving successful outcomes. 

You’ll: 

• Hold a Bachelor’s degree or higher in Supply Chain, Logistics, International Trade, Business Administration, or equivalent. 

• Have minimum 5 years in Supply Chain Management, Customs & Foreign Trade, Logistics, Freight/carrier management in Multinational Company with international exposure. 

• Be proficient in SAP/ERP experience preferred; Business Intelligence/reporting tools capability is an advantage. 

• Strong analytical and problem-solving skills. 

• Skilled in nonconformance management and continuous improvement methodologies.  

• Excellent communication and stakeholder engagement skills. 

• Ability to manage multiple priorities and deliver results in a dynamic, fast paced, and high pressure environment. 

What we can offer you 

At BASF you get more than just compensation. Our total offer includes a wide range of elements to suit each one of our global team. By creating chemistry with us, you can look forward to: 

• A diverse and inclusive environment, with an open and fair internal promotion process 

• A competitive parental leave policy, and a supportive return to work plan 

• Give back to your community with our corporate volunteering scheme 

• 4 weeks annual leave, with the offer to purchase additional leave throughout the year 

• Opportunities to apply for international assignments – the perks of a global business! 

Connect to Create Chemistry 

If you’d like to join a diverse global business and create chemistry for a sustainable future, we want to hear from you! 

Click ‘apply’ below. 

BASF is proud to be a WORK180 Endorsed Employer for all women. If you’d like to know more information about how we are supporting our employees, you can view our policies and benefits here. 

Offers of employment will be subject to background checks including references, police checks and may include a pre-employment medical. 

BASF does not accept unsolicited CVs from recruitment agencies. 

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