Senior Manager, Service Delivery Optimization, Finance & Supply Chain Services Asia Pacific

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

• Conceptualizing and managing service delivery optimization initiatives within Finance & Supply Chain Services Asia Pacific, by working closely with various stakeholders and teams.

Key Responsibilities

Policy Development and Implementation

• • Lead and manage multiple initiatives simultaneously, ensuring timely and successful delivery.
  • Develop project plans, including scope, timelines, resources, and budgets.
  • Monitor project progress and ensure adherence to project goals and objectives.
  • Identify and mitigate project risks and issues.
  • Collaborate with cross-functional teams and stakeholders to drive project success.

Coordination and Support:

• • Provide coordination and support to Vice President in the strategic initiatives.
  • Assist in the development and execution of business strategies and plans.
  • Conduct research and analysis to support decision-making processes.
  • Prepare reports, presentations, and other communication materials.

Stakeholder Management:

• • Support optimization of service relationships and service delivery satisfaction levels of regional stakeholders.
  • Collaborate with key stakeholders to align project objectives and ensure their engagement and support.
  • Effectively communicate project updates and progress to stakeholders.

Continuous Improvement

• • Drives region-specific process excellence improvement within guardrails set by global process

Requirements

Education

• • University degree, preferably in business administration, economic, finance, social science or related subjects.
  • Require a professional certification in project management i.e. PMP Certification or similar.

Working Experience

• • Minimum 6-7 years of project management experience with 3-4 years supervisory (project lead) experience, in an accounting or consulting firm.
  • Strong entrepreneurial drive, leading teams to success.
  • Profound knowledge of SAP and its processes as well as experience in implementation is of advantage.

Technical & Professional Knowledge

• • Demonstrate strong customer focus.
  • Strong skills in people management and development, effective communications and presentation, conflict management and strategic thinking.
  • Excellent knowledge of project management processes and methods.
  • Functional knowledge in Finance or Supply Chain.
  • Some knowledge ERP systems implementation methodology and other process that are relevant for project implementation are of advantage.
  • Excellent skills in using Microsoft applications, i.e. Word, Excel, PowerPoint, Visio, Project.
  • Fluent in spoken and written English.
  • Proficiency in any other Asian language is of advantage.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at www.basf.com.