O2C (Analyst) - 6-month contract

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

Digitalization is an integral part in BASF’s business. In Financial Order-to-Cash, we drive digitalization and innovation to optimize operational processes that translates to business outcomes and creates better customer experience. This position aims at supporting the Financial Order-to-Cash workstreams to:

• Collaborate and contribute to the development and roll out of innovative digital solutions to enhance operational excellence and service quality
• Contribute on BASF digital roadmap, to identify, execute and implement customer-centric digital solutions in an actionable and measurable way

Main Tasks

Digitalization / Innovation

• Plan and coordinate with functional teams, GB/ GD technology units on end-to-end assessment for automation or other digital feasibility, define technical / functional requirements and project plans
• Develops and configures automation processes as per technical design document to meet the defined requirements
• Planning and coordination for user acceptance testing, user training, deployment management and post-production supports
• Conducts regular progress review, monitoring. Communicates any identified project risks and issues to the delivery/project manager accordingly and provides inputs to the change control process
• Required to work with various new middleware and portal technologies and translate functional requirements between solution consultants and business users

Leadership

• This role requires working collaboratively with multiple functions, act as regional representative to share or update various initiatives in Financial Order-to-Cash or in various digital communities across BASF organization
• Provide technical trainings or advisory when required and serve as technical mentor in design, development, and system integration within Financial Order-to-Cash Hub KL

Sustainable Solution

• Able to drive change management of implemented solution as per new requirements using structured change control process
• Troubleshoots and resolve technical issues for implemented solutions
• Develop and document configuration best practices, create and maintain solution / technical documentation and provide training to relevant users
• Plan and organize workaround solution and turnaround time to manage operational impact on tool(s) scheduled downtime

Compliance & Quality Management

• Participate in any compliance audits and respond to audit queries (for both internal and external)
• Perform reasonability checks on productivity, efficiency, quality and keep track of historical data

Requirements

Education

• Minimum qualification of a Bachelor’s degree or higher in Computer Science, Information Technology, Business Analytics or equivalent

Working Experience & Skills      

• Minimum of 3 years related working experience
• Experience in practical implementation of low-coding application development or automation projects

Technical & Professional Knowledge

• Proficiency in English with good communication, articulation and writing skills
• Advanced knowledge in Microsoft Office Software (MS Word, MS Excel, PowerPoint)
• Strong digital mindset and IT literacy, excellent design, coding, testing and debugging skills
• Scripting experience using Visual Basic / C# / Java / Python / SQL or other programming languages. Licensed UiPath scripter as added advantage
• Experience and familiarity with business analytics tools such as Power BI, Tableau, etc. Solid knowledge of database design and writing SQL Server queries, view and stored procedures as added advantage
• Communicate with openness, clarity, organizational awareness, and empathy to achieve desired results, particularly driving organization change
• Must be able to work with minimal supervision
• Must be a team player and able to work with internal / external stakeholders

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at www.basf.com.