IE & Customs AP (Executive)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

Objectives of the Position 

• Managing and maintenance of import export and customs operations, handling relevant administrative activities, reporting, and documentation processes for the assigned countries
• Archiving all applicable documentation in accordance with company and regulatory guidelines
• Proactively escalate cases of deviations in transportation activities to bring shipment back on track in meeting defined and agreed delivery dates
• Meet defined service levels and any agreed qualitative requirements pertaining to core transportation and documentation scope of work  
• Support monitoring and evaluation of service provider’s performance referring to agreed KPIs and conduct periodic quality reviews

What Does The Role Involve?

• Responsible for logistics fulfilment processes (including SAP TM maintenance and process adherence) for all import and export shipments by working closely with the country import export & customs teams and hub-based overseas delivery services community
• Responsible for analyzing issues and manage where possible, escalate to country and/or Hub import export & customs teams for attention or improvements required
• Non-conformances management (NCM) and issue log maintenance and ensure reported issues are addressed with corrective action (if applicable)
• Consolidate, prepare and verify import export & customs operational reports to management and other relevant stakeholders
• Participate in system and new process flow testing where required
• Initiate continuous improvement initiatives and issue resolution of supply chain issues pertaining inbound and outbound transportation management on behalf of assigned countries.
• Participation in import export community meetings / activities where required and support service provider management and service delivery performance in assigned countries from global services hub  
• Other tasks and activities as assigned, relevant to the competency and skillset of this role and for development purposes

What You Need Is

• Degree / Diploma (with relevant work experience) in Logistics/Supply Chain/Business Management or related field
• 3-5 years in handling Import/Export logistics with customs and trade compliance background, liaison with logistics service providers. Experience in SAP and chemical industry preferred      
• Efficient in MS Office applications such as Excel, PowerPoint and Word
• Knowledge in SAP system (Transport Management & Material Management Module) preferred.
• Ability to work independently on problem solving and identifying solutions.
• Good command of written and spoken English is necessity.

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my