HR Process Expert (Talent Acquisition & L&D)

Objective of the Position:

• Serve as the regional expert for H2R (Hire-to-Retire) processes - Talent Acquisition, Talent Development/ Learning & Development, leading the design, implementation, and continuous improvement of HR operations to ensure alignment with global standards and local business needs.
• Drive HR transformation projects and key initiatives, acting as a process workstream lead to deliver successful outcomes and foster innovation across the organization.
• Actively contribute to the HR community by sharing best practices and insights, while building and maintaining strong stakeholder relationships to ensure effective communication, engagement, and collaboration.

Responsibilities:

• HR Operational Expertise
  • Act as the subject matter expert for assigned HR processes, ensuring operational excellence and compliance with legal and regulatory requirements.
  • Provide guidance and support to HR teams and stakeholders on process-related matters, troubleshooting issues and ensuring smooth operations.
• Process Design and Improvement
  • Lead the design, implementation, and optimization of HR processes, applying business process management best practices and global standards.
  • Analyze existing processes, identify inefficiencies, and drive continuous improvement initiatives using data-driven insights and ESSA (Eliminate, Simplify, Standardize, Automate) principles.
  • Develop and maintain comprehensive process documentation, service catalogs, and performance metrics.
• HR Community Contribution
  • Actively participate in and contribute to the HR community, sharing local experiences, best practices, and external insights to foster a culture of collaboration and continuous improvement.
  • Organize and facilitate workshops, training sessions, and knowledge-sharing forums for HR stakeholders.
• HR Transformation Projects & Key Initiatives
  • Lead and provide process expertise for global and regional HR transformation projects and key initiatives, ensuring successful implementation and alignment with strategic objectives.
  • Collaborate with cross-functional teams, global process owners, and HR colleagues to deliver project outcomes and drive innovation.
• Stakeholder Engagement
  • Serve as the primary contact for HR process matters, facilitating communication and alignment among People Services, Global Process Owners, and project teams.
  • Gather and act on stakeholder feedback to enhance process effectiveness and user experience.
  • Foster strong relationships with internal and external stakeholders to support HR objectives and transformation efforts.

Requirements:

• Min Bachelor of degree in HR, Business Administration or related field.
• Min 5 years of experience in HR operations - especially in Talent Acquisition
• Experience with HR technology solutions and data analysis for process improvement.
• Demonstrated ability to analyze data and generate reports to support decision-making and process improvements.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Fluent in speaking and written English.