Global HR Quality, Risk & Knowledge Lead

Objectives of the Position:

• Lead the global strategy, governance, and continuous improvement of HR quality, risk, and knowledge management across all regions and HR functions.
• Serve as the global subject matter expert and community leader, setting direction, standards, and frameworks for quality, risk, and knowledge management in HR.
• Foster a culture of accountability, risk awareness, and knowledge sharing throughout the global HR community.

Responsibilities:

Governance & Strategy

• Develop, implement, and continuously refine global frameworks, policies, and standards for HR quality, risk, and knowledge management.
• Set strategic direction for global HR quality, risk, and knowledge initiatives, ensuring alignment with corporate governance and compliance requirements.
• Lead global governance forums and communities of practice for quality, risk, and knowledge management, driving engagement and best practice sharing.

Quality Management

• Oversee the design and deployment of global HR quality assurance frameworks, metrics, and KPIs.
• Monitor and report on quality performance across HR functions, identifying trends, gaps, and opportunities for improvement.
• Champion continuous improvement initiatives, leveraging data analytics and stakeholder feedback.

Risk Management

• Lead global HR risk assessment and mitigation strategies, ensuring proactive identification and management of risks across all HR projects and processes.
• Establish and maintain global risk registers, reporting mechanisms, and escalation protocols.
• Advise senior HR and business leaders on risk exposure, mitigation plans, and compliance requirements.

Knowledge Management

• Own and drive the global HR knowledge management strategy, ensuring effective capture, curation, and dissemination of critical HR knowledge.
• Oversee the development and governance of knowledge-sharing platforms, tools, and processes.
• Promote a culture of collaboration and continuous learning, facilitating global knowledge-sharing events, training, and workshops.

People Leadership & Regional Oversight

• Directly lead, coach, and develop regional quality, risk, and knowledge experts based in Montevideo, Kuala Lumpur, and Berlin.
• Set clear objectives, provide regular feedback, and support professional growth for regional team members.
• Foster a collaborative, high-performing team culture across the three hubs, ensuring alignment with global strategy and consistency in execution.
• Facilitate regular team meetings, knowledge exchange, and cross-hub collaboration to drive innovation and continuous improvement.
• Act as the escalation point for regional issues, supporting resolution and ensuring best practices are shared globally.

Stakeholder Engagement & Community Leadership

• Act as the global lead and primary point of contact for HR quality, risk, and knowledge management communities.
• Engage with regional and functional HR leaders to ensure local adoption and adaptation of global standards.
• Represent HR in cross-functional governance bodies and external benchmarking initiatives.

Monitoring, Reporting & Compliance

• Ensure robust monitoring and reporting of quality, risk, and knowledge metrics to senior leadership and relevant governance bodies.
• Provide strategic advisory on audits and reviews of HR processes for compliance with quality and risk standards.
• Document and share lessons learned, best practices, and improvement recommendations globally

Requirements:

• Min a Bachelor of degree in Human Resources, Business Administration, Quality Management, Risk Management, or a related field.
• Min 8 years’ experience in HR quality, risk, or knowledge management - least 3 years in a global or regional scope. 
• Deep understanding of HR processes, quality management principles, risk assessment methodologies, and knowledge management practices.
• Demonstrated experience in people leadership, including coaching, performance management, and team development across multiple locations.
• Strong analytical, communication, and stakeholder management skills - experienced with data management and data driven decision making.