Global Bulk Parcel Operations (Manager)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

• Administration and the operationalization of BASF’s Contract of Affreightment (COA) for parcel tanker shipments which includes the management of day-to-day activities, periodical KPI measurements and reviews and driving the optimization of bulk parcel services for BASF and related entities.
• Leading, managing, and supervising shipbrokers in their daily activities.
• To perform, execute and consult of all related post fixture activities in handling bulk transportation of BASF group of companies’ products by chemical and product tankers in the Asia Pacific region in a way that is cost efficient and in compliance to all the rules, regulations and standards set by BASF as well as the industry.
• Maintain close contact and have constant dialogues with all the business units to understand their business, markets, needs and the ever-changing business dynamics to provide each of them with the best shipping arrangements on parcel tankers. This includes providing shipping advice to all business units and assisting them in making decisions regarding bulk business activities and concepts.
• Working closely with Global Procurement and Business Units in steering and guiding the setup of new business and products.
• Steering and supporting the harmonization of centralized operations of bulk parcel operations in the HUB with prospective increase on GBPO’s scope and coverage.

Main Tasks

• Monitor and review performance of ship owners to develop KPIs with the objective of having continuous improvement of the operations.
• Ensuring that the ship’s movement during her transit and her operational activity at each port is constantly monitored to have the best turnaround of the ship according to the agreed Charter Party/freighting contract.
• Work closely with all relevant stakeholders covering shipowners, brokers, shippers, receivers, terminals, related BASF entities in ensure seamless bulk parcel shipping operations and where necessary lead the coordination of issue resolution where required. 
• Conduct presentations in shipping impact workshops or similar trainings on post/fixtures, laytime calculation and other related shipping topics to BASF personnel that are directly or indirectly involved in bulk shipping business to enhance the shipping knowledge in BASF’s community.
• Ensure that the computation of laytime and potential demurrage is appropriately done to dictate whether there is/potentially is demurrage incurred for each shipment arranged and outcome are to be distributed to all concerned parties for appropriate action.
• Formulate and implement guidelines, process and procedures, Service Level Agreements, Cost charging and monitoring mechanism for Bulk Parcel Operations services in the region and other regions.
• Ensure that the processing of all bulk parcel freight invoices and shipowner claims are processed in a timely manner and where necessary actively drive resolutions on this topic.
• Support the team on any potential BASF’s investment by providing logistics concepts for bulk parcel movements and establish readiness.
• Ensure adherence to and compliance with all Distribution Safety Codes of bulk cargoes.
• Working on the seamless inclusion of new business moving into GBPO’s HUB for an optimum service delivery to business units.

Requirements

Education

• A degree/professional qualification (e.g., ICS/CILT), BS or BA degree in business management, supply chain management or equivalent.

Working Experience

• Minimum of 5 years working experience in Parcel tanker operations covering fixture, post fixture and demurrage computation 

Technical & Professional Knowledge

• Possesses excellent communication management skills (written and spoken), analytically inclined and able to work with minimum supervision, proactive, result-oriented and a good team player.
• Experience in Supply Chain processes as well as ability to report and work with remote managers and teams.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.