Delivery Lead SalesForce

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.

Job Summary

We are currently seeking a talented Delivery Lead to join our team at BASF's Agricultural Solutions department Digital Factory.

We are seeking an experienced IT Release Manager with a specialized focus on Salesforce and Copado to join our dynamic team. The ideal candidate will have a deep understanding of release management processes, change management, and deployment strategies within Salesforce environments, augmented by expertise in Copado for continuous integration and continuous deployment (CI/CD). This role involves managing the end-to-end release lifecycle, ensuring that new software releases are planned, scheduled, coordinated, and deployed efficiently and effectively.

Key Responsibilities

• Release Management:
  • Develop and maintain release management processes, ensuring alignment with organizational goals and industry best practices.
  • Plan release windows and cycles, balancing the need for new features with system stability and performance.
  • Coordinate and communicate release activities across various teams including development, QA, and operations.
• Salesforce Administration:
  • Oversee the deployment of Salesforce configurations, customizations, and integrations.
  • Ensure the maintenance of Salesforce environments, including sandbox refreshes and production deployments.
  • Collaborate with Salesforce developers to ensure seamless integration and release of new features and enhancements.
• Copado Expertise:
  • Utilize Copado tools to manage and automate the deployment pipeline.
  • Implement and maintain CI/CD processes using Copado, ensuring consistent and reliable deployments.
  • Train and mentor team members on Copado best practices and usage.
• Change Management:
  • Develop and implement change management strategies to ensure smooth transitions and adoption of new releases.
  • Monitor and control changes to the production environment, minimizing disruption and ensuring compliance with governance policies.
• Risk Management:
  • Identify potential risks in the release process and develop mitigation strategies.
  • Conduct post-release reviews to identify lessons learned and areas for improvement.
• Collaboration and Communication:
  • Act as a liaison between IT and business stakeholders, ensuring clear and effective communication throughout the release process.
  • Facilitate release planning meetings and status updates, providing transparency and visibility into release progress.

Requirements

• Bachelor’s Degree in Business IT, Business Economics or other IT relevant fields.
• At least 3 - 5 years of relevant experience in SalesForce environment.
• Well proficient implementation and maintaining CI/CD processes using Copado.
• Experience in DevOps environment platform within SalesForce environment.
• Certification in SalesForce Admin will be added advantage. 

As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, are part of the Global Digital Services team, which is the technology powerhouse driving our vision. As an integrated hub focused on digital growth and innovative business solutions, you will find many opportunities to create an impact here. 

Whether you want to streamline processes with robotics automation, deep-dive into emerging technologies, or help tell the story of BASF – we have you covered. By investing in best-in-class tools and encouraging cross-functional collaboration, we empower our people to be curious and pursue any area of the business that interests them. The bottom line? We want you to bring your differences and spark positive evolutions in BASF. Further Information at BASF Digital Hub Kuala Lumpur