Customs Asia Pacific (Executive)

Objectives of the Position         

The Customs Analyst is responsible for all customs related activities required within KL hub. The role’s objectives:

• To enable business focus and delivery of service excellence from hub to support business needs. 
• To support hub customs operations related service requests, KPI reporting, dashboard and admin support.
• To support compliance within BASF supply chain operational processes regarding Foreign Trade (Customs and Trade Control).
• To support any improvement and process implementation to ensure agreed service level with cost control and in compliance with governmental regulations and BASF company policies.

Main Areas of Responsibilities and Key Activities

      1. Delivery of Customs service to business

• Collaborate cross-functionally with internal working partners in support of trade compliance, supply chain, and general company objectives and projects
• Support business unit queries related to customs such as duty or tax review and analysis
• Support request for customs data and reporting and analysis as necessary
• Support organizing meeting with countries and any business review as necessary

2. Hub Customs operational responsibilities:

• Support hub operational service activities including bill of exchange update, customs import/ export related documentation, issuance and verification, and basic HS code and duty rate maintenance in SAP or customized database
• Act as a key user for FTCC tools which support the customs ruling on HS classification, value and country of origin
• Management of service mailbox including setup, access, out of office reply, retention and trouble shooting
• Management of share point / team folders including access, retention and record keeping policy adherence
• Support operational reports generation for customs operations monitoring, including alerts and analysis
• Support performance or KPIs reporting for customs operations including alerts and analysis
• Support the data preparation required for dashboards, including alerts and analysis
• Support the standardization of reporting of departmental and organizational measurements
• Support the automation of routine data collection and develop reporting processes that aids operational performance management
• Support the process documentations for customs hub operations
• Support the operational dialogues and review scheduling for hub with countries and business

3. Customs Compliance responsibilities:

• Support Customs Compliance related assessment, health checks, audit and its documentation
• Support Customs brokers’ related assessment, health checks, audit and its documentation
• Support operational and service documentation including work instructions

4. Process and system improvement responsibilities

• Support process harmonization and efficiency in Customs and Foreign Trade and share best practice in Asia pacific
• Support any digitalization initiatives or automation for customs process and operations
• Support any system upgrade or enhancement related review and testing

Education

• Bachelor degree in any technical discipline, preferably Supply Chain Management

Working Experience

• Minimum 2-3 years relevant experience in Customs and Foreign Trade; familiar with Supply Chain operations

Technical & Professional Knowledge

• Experience in customs, trade law and practices of chemical and non-chemical products is desirable
• Good Microsoft office knowledge
• Good analytical and work management skill

• Good knowledge of SAP and SAP GTS is highly desirable