GDD/PH - Application Support Engineer (m/f/d)
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Strong experience in incident support, troubleshooting, and deployment / release support.
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Strong hands on experience with Azure DevOps, including deployment tracking, pull request, and collaboration in release and change workflows.
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Experience working with Level 2 and Level 3 product and development teams, as well as infrastructure support teams.
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Hands on experience with Service Management tools and processes (ServiceNow, ITIL framework).
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Experience collaborating with external support providers in operational contexts.
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Strong analytical and troubleshooting skills, with the ability to work under pressure.
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Good communication skills and ability to collaborate with stakeholders across regions.
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Highly motivated to deliver stable system operation and high quality user support.
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Self starter with a continuous learning mindset.
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Experience with IT support for chemical production sites / plants is an advantage.
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Experience working in an agile and DevOps oriented environment.
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Experience with monitoring and logging tools.
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English language proficiency required; German language skills are an advantage.
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Educational background in computer science, information technology, or equivalent practical experience.
A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.
A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.
Working at BASF: We connect to create chemistry
We are proud of strong history of innovation, which has helped make us who we are today – the world's leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.
The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.
About BASF
Find out what BASF has to offer as an employer and why you should join our team.
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Contact us
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Hyderabad, IN