Business Analyst

Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF’s digital journey.

As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our vision. Join our organization and make an impact in an inclusive and diverse work environment. We value individual differences and provide opportunities for you to contribute your unique perspective towards our collective goals.

Summary

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.

The Smart Maintenance Suite (SMS)’s vision is to enable plant maintenance excellence globally in BASF. The product aims to improve overall work productivity of plant maintenance workers through a simplified user interface that is fully integrated with SAP. 

We are seeking a detail-oriented and innovative Solution Analyst to join our team. As a Solution Analyst, you will primarily support the Product Owner / Manager in preparing key information for decision making with business stakeholders and bridge the gap between business needs and technical solutions that align with SMS’s product roadmap and vision. You will work with a dynamic and multi-cultural team including but not limited to business users, software developers, agility master in ensuring successful delivery of impactful features and functionalities to our end users. 

Responsibilities and Key Outcomes 

• Requirement Gathering & Analysis: Support Product Owner in collaborating with business stakeholders to gather and document requirements, translating them into functional specifications.
• Solution Design: Analyze business problems and identify innovative solutions, working closely with technical teams to design and validate proposed solutions.
• Process Improvement: Evaluate current processes and systems, recommending improvements to enhance efficiency and effectiveness.
• Stakeholder Communication: Act as a liaison between business teams and technical teams, ensuring alignment and clarity throughout the project lifecycle. 
• Presentations: Support Product Owner / Manager in creating powerpoint presentations for key decision making and to stakeholders.
• Testing & Validation: Assist in creating test cases and validating solutions to ensure they meet business requirements and quality standards.
• Documentation: Develop and maintain comprehensive documentation for solutions, including process flows, system designs, and user manuals.

Job Requirements 

Education and work experience

• Degree in Business, Information Technology, Computer Science, or a related field
• Minimum 4-5 years of experience as a Solution Analyst, Business Analyst or similar role

Technical & Professional Knowledge (mandatory)

• Proven experience in business analysis, solution design, or a similar role.
• Strong analytical, critical thinking and problem-solving skills.
• Excellent communication, presentation and interpersonal skills.
• Proficiency in tools such as Microsoft Office Suite, project management tools, and business analysis software.
• Empathize with internal customers and demonstrate strong customer focus
• Self-driven and takes initiative to learn and experiment
• Have experienced in agile way of working 

Technical & Professional Knowledge (additional plus/nice to have skills)

• Familiar with SAP / ERP systems
• Knowledge in delivering B2B digital solutions

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023.

BASF is committed to empowering its employees to pursue their interests and explore emerging technologies. By investing in top-quality tools and promoting cross-functional collaboration, we encourage our team members to drive positive change within our organization. Come join us and be a part of our digitalization journey. 

Further Information at https://go.basf.net/careers_digitalhubkl