Technical Service Manager

Now hiring! Technical Service Manager (Eastern or Central Time Zone Based)

Remote - Candidates must be located in the Eastern or Central Time Zone.

Annual Bonus

We are looking for a Technical Service Manager to join our Performance Chemicals team.

Come create chemistry with us!

As an innovative partner, BASF’s Performance Chemicals division offers chemicals for various customer industries, such as plastics, automotive, refining, lubricants, oilfield and mining. Our highly qualified and experienced team with outstanding market knowledge as well as our innovation platform and application know-how ensure our technological competence to provide excellent solutions to our customers.

As a member of the polyisobutene business team, you will provide our customers the technical support they need in existing and new applications for polyisobutene (Oppanol & Glissopal).

As a Technical Service Manager, you create chemistry by...

• Understanding customer needs, supporting customers with the use of existing products, defining opportunities for new product development, and following market & regulatory trends.

• Providing technical support for existing products and new product launches.

• Providing technical trainings to colleagues, customers, and distributors.

• Being a liaison between various functional groups (such as test facilities, various laboratories, corporate research, pilot scaleup and production) and external vendors. 

• Providing input for and develop the technical content for marketing materials

If you...

• Hold a Ph.D. in Chemistry or Chemical Engineering with over 1 year of relevant experience, a Master’s degree in Chemistry or Chemical Engineering with over 4 years of relevant experience, or a Bachelor’s degree in Chemistry or Chemical Engineering with over 6 years of relevant experience.

• Have experience presenting technical content to customers and at conferences.

• Possess a strong understanding of how polymers are applied in various industries, including adhesives, sealants, coatings, nutrition, packaging, construction, and transportation, with familiarity in sensitive applications like nutrition and medical being a plus.

• Hold familiarity with statistical interpretation and data visualization, as well as Design of Experiments methods.

• Have the ability to work independently with high efficiency and demonstrate creativity in problem-solving.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $120k - $145k. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.