Objectives of the Position          

This person will be responsible for transport operations and distribution network management for country operations

Main Areas of Responsibilities and Key Activities

Transport Management:

• Manage transport operation (inbound, outbound) for bulk and packaged with different modes of transportation, perform SAP transactions eg. Delivery Order processing, TM Order processing, etc.
• Evaluate, monitor and improve the performance of 3rd party service providers, handle non-conformance service issues; participate and support 3rd party service provider selection.
• Optimize transportation processes based on market surveys and business feedback to meet customer and company requirements.
• Coordination and management of service provider for vehicle placement.
• Tracking delivery of products to customers (monitoring of in-transit vehicles, shipments).
• Ensure transportation safety.
• Evaluate service provider performance on regular basis in line with BASF standards.
• Coordination and management of order management
• Ensuring timely delivery of goods to customers.
• Coordination with EHS, insurance and service provider in case of accidents.
• Ensuring utilization of dedicated vehicles.
• Insurance management (raising insurance claim and recovery) incl. management of recovery from service providers

Distribution Network Management:

• Manage distribution network operations including warehouse, tank terminal etc. Perform SAP transactions eg. GR/GI, stock status change, COA, Label, etc.
• Interact with business management, BU SCM and sales to gain knowledge of business and provide Warehouse operations solutions to business
• Offer guidance to Logistics Service Provider team members in capturing BU/ Customer expectation / reduction of repeat NCMs, by analyzing the root causes, propose corrective measures and ensure on-time closure of the end-to-end process in coordination with BUs and Functions for all Logistics Operations complaints.
• Provide job coaching & training in matters related to Warehouse operations, process efficiency and foster customer focus culture
• Ensure Zero Medium and Major observation during internal and External audits of Distribution Network Operations processes.
• Regular and timely monitoring of Warehousing LSP via defined KPIs, analysis of data from SAP system and / or developing / implementing new KPIs relevant to the business. Conduct regular service provider performance reviews.
• Continuous process and Cost improvement for the Business Units in the assigned geography
• Safety/Compliance: Ensure high safety/compliance standards are maintained by all LSP at all times. Conduct internal audits and visits.
• Communication: Ensure timely and effective communication with all stakeholders (Business Units, 3rd party LSP, Logistics procurement, Customer Service, BU Planners etc

Requirements

• Minimal require 2-3 years working experience in supply chain field.
• Mandarin speaker required for managing China operation.
• Min diploma education in supply chain related field
• Knowledge of Transportation & Warehousing Safety process
• Knowledge of SAP processes & Digitalization of Logistics Operations.
• Knowledge of Logistics service provider market / Real Estate market.