Internship Web Analytics and Customer Journey - UX/UI (m/f/d)

WELCOME TO BASF

From chemicals that help surfers stick to their boards to plastic additives that help with mechanical recycling of waste; from brake fluids to coolants for batteries in electric vehicles: our performance chemicals make a difference in everyday life. Our industrial B2B businesses typically lead their markets and serve customers around the world from chemicals, plastics, consumer goods, natural resources or automotive industries. Join us on our journey to develop those businesses in the digital age!
 

If you join us, you can grow as well: We always put people first and actively support you in your career development at BASF. We are proud of our strong team spirit, and we cherish diversity. Our people are key to our success: We value a variety of backgrounds and perspectives to enrich our collaboration, create new ideas, and offer the best solutions to our customers.

WHAT YOU CAN EXPECT

Do you want to help shape the future and take responsibility? Do you aspire to become a product manager, product owner, UX/UI designer, business analyst or are you looking for a similar career? Join us now for 6 months and become a part of our Scrum Development team, working closely with the product owner. We are responsible for building and continuously developing a completely new and exciting digital customer interface.

• Web Tracking and Dashboard Building: Propose tracking requirements, assist in the implementation and maintenance of web tracking tools, and develop dashboards to analyze user behavior and performance metrics.
• Design Customer Journey Strategy and UX/UI: Contribute to the design and development of user interfaces and customer journey in the CMS and websites, aligning with business requirements, design system and best practices.
• Global CMS Platform Feature Update and Onboarding: Collaborate on feature updates for the Magnolia platform and assist in onboarding colleagues to ensure effective utilization of the system.

WHAT YOU OFFER

• enrolled Bachelor's or Master's student in Business Administration, Data Science, Business Analytics, Data Analytics, Information Systems, UX/UI Design, Product Management, Management Information Systems, Computer Science or a similar field of study
• strong analytical and problem-solving skills with keen attention to detail
• excellent written and verbal English communication skills, with the ability to clearly document and communicate issues
• ability to work independently and collaboratively in a team-oriented environment
• experience with customer journey (UI/UX) development (e. g. Figma) and web UI principles and/or familiarity with dashboards (e. g. Piano Analytics, Power BI) and data visualization

WHAT WE OFFER

• Practical phase - actively apply theory in challenging and varied tasks/projects 
• Teambuddy - contact person for all questions and regular feedback
• Networks - get to know different perspectives, ways of thinking and fields of work
• Internship compensation - we compensate your internship with 850 € per month
• Flexible working hours - depending on the location and area of work

HOW TO REACH US

• Viktoria Pohl (Talent Acquisition), Tel.:+49 30 2005-58390 will be happy to answer your questions for this position.
• You can also reach our recruiting team here
• First information about our application process can be found here

ABOUT US

As an international service hub, the BASF Services Europe GmbH bundles a wide range of services for the BASF Group throughout Europe. In the heart of Berlin, we combine expertise in the areas of finance, HR, supply chain, procurement, product safety and IT. We focus on digital and customer-focused solutions, to create services for future. Learn more about us and our career opportunities at basf.com/servicehub-berlin.

Diversity is our greatest strength!

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.