Objectives of the Position

• Manage import export, customs and trade compliance for Japan, jointly with hub and country GB.

• Key contact in Japan for import export, customs and trade compliance relevant interactions with customer, service providers and local business units / stakeholders

• Lead performance and development of import export and customs operations in Japan, with collaboration from regional / global supply chain

 • Lead management of logistics service providers (LSP+ and LSP) in Japan, leading to performance steering for import export & customs in Japan, meeting regional and global import export performance results. This includes effective monitoring and leveraging analytics to sustain high level of operating discipline

• Responsible for risk management pertaining to team and service provider operations including but not limited to access management, data protection, business continuity process and periodic risk management reviews

 • Ownership, participation and collaboration on global and regional import export and customs community and initiatives and projects relevant to supply chain operations serviced by Global Business Service

 • Responsible for establishment, adherence, and adequate documentation of supply chain, import export and customs processes and compliance to global, regional policies and procedures.

 • Initiate continuous improvement measures with stakeholders, with focus on automation and digitalization initiatives

Main Tasks General

 • Responsible for import export and customs operations targets, performance, deliverables and compliance

 • Responsible for service provider management of forwarder/customs brokers and liner /carrier / tank operators including performance management, service requirement and freight cost management.

• Provide and recommend logistics solution and/ or subject matter advice to business, country, regional and global stakeholders,

• Collaborate and support Japan supply chain caretaker in country operational matters and with regional shipping management, operational vendor management and regional customs

• Active participation in global, regional, and country level projects and initiatives for companywide projects, continuous improvement, and business requirement, where relevant to the scope of service Customs & Foreign Trade

 • Responsible compliance to company policies and local regulatory and statutory requirements specifically on customs and trade

• Responsible for customs operations processing by both internal team and service providers to ensure accurate duty & import tax processing up to duty payment processing within the scope of customs and foreign trade team. To ensure adequate verification and documentation of duty process and payment to customs authority in line with established payment process with finance Internal

 • Manage customs and authority (relevant) contact point for customs and trade relevant liaison, updates, communication, audits and disputes

 • Optimize Free Trade Agreement and/or other trade benefits where eligible and ensure adherence to rules as stipulated in the respective trade agreements

 • Responsible for customs broker management in line with global policies and customs broker management framework and guidelines

 • Manage operations of trade facilities within the country e.g. Free trade zone, Bonded facilities, AEO, Green Lanes, special exemptions where applicable and relevant to customs operations

• Conform to global and regional customs requirements on reporting, information on dashboards, community reviews, global inquiries responses, initiative participation, etc Operation Vendor Management (Logistics Service Providers):

• Management of service provider (LSP+/3PL) service requirement, change management, knowledge transfer / transition, service performance, contract adherence and risk management (including access management)

• Continuous improvement of overall Import / Export management, carrier, and service provider operations.

• Risk management of LSP partnership, compliance and overall transport management

 • Cost management of LSP services National Trade Compliance

 • Act as National Trade Compliance Officer (NTCO) for Japan

 • Monitor & interpret trade compliance relevant regulatory changes; derive business impact

• Evaluate regulated goods and sanctioned parties against national laws relevant o trade compliance

 • Maintain the Internal Compliance Program (ICP) for own jurisdiction

Minimum Education and Qualification Required for the Position

• Education: Degree in Business Administration or equivalent, Supply Chain Management, and other Degree with relevant work experience

 • Working Experience: Minimum 5 years in Customs & Foreign Trade, Supply Chain Management in Multinational Company with international exposure

 • Technical & Professional Knowledge: Supply chain management / operational logistics knowledge, Customs and International trade and regulation preferred, SAP experience preferred, Business Intelligence Tools, Non-conformance management, good communication & collaboration skills

 • Professional Japanese skill

輸出入・通関・貿易コンプライアンスマネージャー

勤務地：東京
グレード：5

ポジション概要

日本における輸出入業務、通関業務および貿易コンプライアンス全般の責任者として、ハブ組織および日本国内の関係部門と連携しながら、物流・通関オペレーションの最適化とコンプライアンス遵守を推進します。社内外のステークホルダーとの窓口として機能し、物流サービスプロバイダーの管理、業務改善、リスク管理、デジタル化推進などを主導します。

主な職務内容

1. 輸出入・通関オペレーション管理

• 日本における輸出入および通関業務のKPI達成、品質維持、法令遵守を統括
• フォワーダー、通関業者、船会社、タンクオペレーター等の物流サービスプロバイダーを管理
• サービスレベル、コスト、パフォーマンスの継続的改善を推進
• 日本およびAPAC地域のサプライチェーンチームと協働し、安定した物流オペレーションを実現
• 業務効率化、デジタル化、自動化プロジェクトを推進

2. 通関・貿易管理

• 関税法、外国為替及び外国貿易法などの関連法規および社内ポリシーの遵守を確保
• 輸入関税・消費税等の適正な申告・支払いプロセスを管理
• 税関や関係当局との窓口として監査、照会、紛争対応を実施
• EPA/FTA（経済連携協定・自由貿易協定）を活用した関税最適化を推進
• AEO制度、保税制度、フリートレードゾーンなど各種優遇制度の運用管理
• グローバルおよびリージョナルへの各種レポーティングを担当

3. 物流ベンダーマネジメント

• 物流サービスプロバイダー（3PL/LSP）の契約・サービス管理
• 業務移管、ナレッジトランスファー、変更管理の推進
• ベンダーパフォーマンスの評価・改善活動の実施
• 輸配送リスクおよびコンプライアンスリスクの管理
• 物流コスト最適化の推進

4. 貿易コンプライアンス

• 日本における National Trade Compliance Officer（NTCO）として機能
• 貿易管理・輸出管理規制の変更をモニタリングし事業影響を評価
• 規制対象品目、制裁対象者・取引先のスクリーニング管理
• Internal Compliance Program（ICP）の維持・改善
• 貿易コンプライアンス教育および啓発活動の推進

5. リスク管理および継続的改善

• アクセス権管理、データ保護、事業継続計画（BCP）を含むリスク管理の実施
• 業務プロセスの標準化および文書化
• グローバル・リージョナルプロジェクトへの参画
• データ分析を活用した業務改善とオペレーショナルエクセレンスの推進

応募資格

必須要件

• 大学卒業以上 （経営学、サプライチェーンマネジメント、国際物流、貿易関連分野歓迎）
• 通関・貿易実務またはサプライチェーン領域で5年以上の経験
• 多国籍企業またはグローバル環境での業務経験
• サプライチェーンおよび物流オペレーションに関する知識
• ステークホルダーマネジメント能力
• 英語による業務遂行能力（海外チームとの協業あり）

歓迎要件

• 通関士資格
• 貿易管理・輸出管理の知識
• SAPの使用経験
• BIツール（Power BI等）の活用経験
• 物流ベンダーマネジメント経験
• プロジェクトマネジメント経験