Objectives of the Position

• Coordinate laboratory quality systems, SAP QM, LIMS and digitalization initiatives within PMA Quality Control Laboratory.

• Implement and maintain effective laboratory quality systems, data integrity practices, quality monitoring programs and analytical methods to ensure reliable quality data and continuous improvement of laboratory performance.

• Act as SAP QM Key User and LIMS Administrator to ensure sustainable operation, governance and continual improvement of laboratory digital systems.

• Coordinate periodical monitoring programs, measurement system analysis, statistical evaluation and special analytical programs to support product qualification, process stability and customer requirements.

• Support implementation of Quality Management System requirements, laboratory EHS compliance requirements and cross-functional quality improvement projects within PMA operation.

Main Areas of Responsibilities and Key Activities

1) SAP QM Key User

• Act as site SAP QM Key User for PMA operation.

• Create and maintain Inspection Plans, Master Inspection Characteristics, Sampling Procedures, Certificate of Analysis Profiles and QM master data.

• Support SAP QM testing, validation, user training and go-live stabilization activities.

• Perform periodic review of SAP QM master data and support continuous improvement projects.

• Ensure SAP QM implementation complies with BASF quality requirements and approved quality governance.

2) LIMS Administration

• Act as LIMS Administrator for PMA Laboratory under the system ownership of Quality Manager.

• Coordinate laboratory workflow setup, method setup, master data, report templates and user access management.

• Perform LIMS validation, change control support and user training activities.

• Ensure data integrity, traceability and auditability within LIMS.

• Support continuous improvement of LIMS workflow and laboratory digitalization.

3) Laboratory Quality Systems

• Coordinate laboratory quality system implementation and maintain laboratory training matrix and competency records.

• Maintain test method control and support laboratory procedure review.

• Ensure laboratory activities comply with ISO 9001, IATF 16949 and BASF quality requirements.

• Support laboratory continuous improvement activities and regional QC laboratory initiatives.

4) Method Validation and Technical Excellence

• Perform method validation, method verification and method transfer activities.

• Develop and improve laboratory testing methodologies.

• Review laboratory test performance and capability and support troubleshooting of analytical methods.

• Coordinate inter-laboratory comparisons and laboratory harmonization activities where applicable.

5) Measurement System Analysis and Statistics

• Coordinate annual MSA program and periodic Cpk review activities.

• Maintain laboratory statistical databases.

• Perform trend analysis, stability monitoring, process capability analysis and special data analysis.

• Support investigation of abnormal laboratory trends and provide statistical reports for management review when required.

6) Periodical Monitoring Program and special testing

• Review monthly production schedule and prepare periodical sample collection plan following product qualification requirements, including special testing tested in various internal and external lab.  

• Issue sampling schedules to QC shift teams and monitor completion of sample collection.

• Raise test request and coordinate sample shipment, result tracking, maintain testing database.

• Coordinate with lab team on special sample analysis.  

• Support quality review and product qualification activities and support closure of monitoring programs following QA approval.

• Prepare technical summaries or Special Analysis Report when required.

7) Laboratory EHS Systems and Compliance

• Ensure all EHS rules and guidelines are adhered to.

• Support implementation of ISO 14001 and ISO 45001.

• Maintain laboratory chemical inventory database, chemical register and SDS database for relevant laboratory activities.

• Coordinate periodic review of laboratory HIRA and support review of laboratory PPE, glove and chemical handling requirements.

• Support closure of laboratory EHS audit findings and maintain related laboratory EHS records.

• Support digitalization and traceability of laboratory compliance records.

8) Quality Data Management and Reporting

• Maintain laboratory databases and quality records.

• Compile laboratory quality reports, KPI summaries and management review inputs.

• Support audit data preparation and ensure effective electronic and system-based record management.

9) Special Projects and Quality Improvement

• Lead or support quality system digitalization projects.

• Support cost-saving and productivity improvement initiatives.

10) Quality Communication and Training

• Conduct laboratory technical training and training on new or revised methods.

• Support shift personnel competency development and promote laboratory best practices.

Job Requirements

• Bachelor Degree or above in Chemistry, Industrial Chemistry, Chemical Engineering or related discipline.
• Minimum 3 years working experience in laboratory, quality systems or quality control functions within chemical manufacturing environment.
• SAP QM knowledge, LIMS knowledge, ISO 9001, IATF 16949, method validation, MSA, statistical analysis, analytical chemistry, root cause analysis, quality data management, Microsoft Office applications. Power BI knowledge is preferred.
• Good communication skills in English and Bahasa Melayu.

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my</span></p>