Objectives of the Position         

Main Areas of Responsibilities and Key Activities
•    Support operations on preparation and generation of monthly/weekly report.
•    Support on the resolution of operations issues raised by key users and teams leads pertaining to process or system.
•    Support Projects & Initiatives to drive effectiveness & efficiency in service delivery. 
•    Coordination of User Acceptance Test and knowledge transfer to APTC users for projects, Business Release and change requests.
•    Lead and support on the development and implementation of improvement initiatives across the teams in APTC.
•    Support in the data preparation & analysis for KPI reporting and measurement to support the smooth and efficient operations of APTC.
•    Support in the preparation, review and update of knowledge documentations in APTC.
•    Work closely with country and Hub organization to ensure input to APTC are accurate and contain appropriate information for efficient and effective processing, ensuring compliance and minimizing of risk.

Job Requirements

• Degree in Business Administration or equivalent, supply chain management, logistics
• 2-4 years relevant experience in supply chain management, including hands-on experience in order management and shipping document handling.
• Supply chain management / process knowledge, SAP (SD module) experience, operational order management, foreign documentary trade, analytical thinking, good communication skills.

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my.