We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. 

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities . 

Objectives of the Position          

This person will be responsible for transport operations and distribution network management for country operations

Main Areas of Responsibilities and Key Activities

Transport Management:

• Manage transport operation (inbound, outbound) for bulk and packaged with different modes of transportation, perform SAP transactions eg. Delivery Order processing, TM Order processing, etc.
• Evaluate, monitor and improve the performance of 3rd party service providers, handle non-conformance service issues; participate and support 3rd party service provider selection.
• Optimize transportation processes based on market surveys and business feedback to meet customer and company requirements.
• Coordination and management of service provider for vehicle placement.
• Tracking delivery of products to customers (monitoring of in-transit vehicles, shipments).
• Ensure transportation safety.
• Evaluate service provider performance on regular basis in line with BASF standards.
• Coordination and management of order management
• Ensuring timely delivery of goods to customers.
• Coordination with EHS, insurance and service provider in case of accidents.
• Ensuring utilization of dedicated vehicles.
• Insurance management (raising insurance claim and recovery) incl. management of recovery from service providers

Distribution Network Management:

• Manage distribution network operations including warehouse, tank terminal etc. Perform SAP transactions eg. GR/GI, stock status change, COA, Label, etc.
• Interact with business management, BU SCM and sales to gain knowledge of business and provide Warehouse operations solutions to business
• Offer guidance to Logistics Service Provider team members in capturing BU/ Customer expectation / reduction of repeat NCMs, by analyzing the root causes, propose corrective measures and ensure on-time closure of the end-to-end process in coordination with BUs and Functions for all Logistics Operations complaints.
• Provide job coaching & training in matters related to Warehouse operations, process efficiency and foster customer focus culture
• Ensure Zero Medium and Major observation during internal and External audits of Distribution Network Operations processes.
• Regular and timely monitoring of Warehousing LSP via defined KPIs, analysis of data from SAP system and / or developing / implementing new KPIs relevant to the business. Conduct regular service provider performance reviews.
• Continuous process and Cost improvement for the Business Units in the assigned geography
• Safety/Compliance: Ensure high safety/compliance standards are maintained by all LSP at all times. Conduct internal audits and visits.
• Communication: Ensure timely and effective communication with all stakeholders (Business Units, 3rd party LSP, Logistics procurement, Customer Service, BU Planners etc

Requirements

• Minimal require 2-3 years working experience in supply chain field.
• Mandarin speaker required for managing China operation.
• Min diploma education in supply chain related field
• Knowledge of Transportation & Warehousing Safety process
• Knowledge of SAP processes & Digitalization of Logistics Operations.
• Knowledge of Logistics service provider market / Real Estate market.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.