We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. 

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities . 

Objectives of the Position   

• Design and optimize GB/S services (based on BU demands, legal requirements, M&A, investments, strategic projects etc.)
• Conduct feasibility, impact and cost analysis of prospective new services in SC Service environment
• Identify any needs for optimization/process changes and lead the implementation drive
• Ensuring that all service models and service solution designs conform to strategic, architectural, governance and other corporate requirements.

Main Tasks

• Identify required models, methods and tools for Service Design
• Structure, group and prioritize business requirements
• Ensure usage of new information and communication technology to design or re-design supply chain services
• Evaluate options, make comparative studies and recommend appropriate approaches/models
• Develop new and extend existing services based on requirements from the business and align with service catalog
• Test new services prior to implementation
• Calculate cost of new service
• Deliver basis for technical concept in cooperation with Functional and Business Experts
• Drive automation and digitalization of GB/S services e.g. paperless document flows
• Drive integration of new businesses into GB/S service structure e.g. resulting out of M&A

• Manipulate/mine data from database tables using different business intelligence methods
• Interface with Global Stakeholders and Business Analysts across time zones to gather requirements by asking right questions, analyzing data, and drawing a conclusion by making and validating appropriate assumptions.
• Conduct deep dive analyses of business problems and formulate conclusions and recommendations; determine optimized courses of action
• Produce written recommendations and insights for key stakeholders to help shape solution design.
• Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions in supply chain operations
• Simplify and automate reporting, metrics and dashboards; build solutions to have maximum scale and self-serviceability by users.
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.

Minimum Education and Qualification Required for the Position

• Education: Bachelor's in Logistics and Supply Chain Management or equivalent, Bachelor's degree in Computer Science, Statistics, or Information Systems
• Working Experience: Minimum 3-5 years in SCM / Logistics area
• Technical & Professional Knowledge: Supply Chain Management / process knowledge, strong SAP (OTC & TM module) experience, Business Intelligence Tools like SCI , Import Export Operations ,RPA, foreign documentary trade, analytical thinking, leading with key performance indicators, good communication skills.
• Ability to work across North America and EMEA time zones

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024. 

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.