We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. 

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities . 

Objectives of the Position

The Customs Classification Senior Executive is responsible for all related activities required for customs classification of BASF products and raw materials as well as other non-chemical materials to be classified. He or she must comply with the applicable laws and customs regulations to ensure a correct and up-to-date classification. In the role, he or she is part of the Global Customs Classification team and needs to closely work together with the National Customs Classification Senior Executive.

Main Tasks

Delivery of Customs service to business

• Collaborate cross-functionally with internal working partners in support of trade compliance, supply chain, and general company objectives and projects
  Support business unit queries related to customs such as classification, duty and analysis
• Support organizing meeting with countries and any business review as necessary
• Respond promptly to ad-hoc requests or urgent issues, providing support for special projects or tasks as they arise

Customs Classification responsibilities

• Customs classification of BASF products, raw materials and non-chemical materials and maintenance of master data for customs classification in BASF's databases
• Global responsibility for non-chemical materials
• Global supported-governance role regarding customs classification for the BASF Group
• Identification of relevant customs laws and regulations as well as new customs issues
• Keep up with regulations and take immediate action to comply with the latest requirement
• Prepare monthly statistics and KPI report, monitor performance to ensure smooth operations
• Support the data preparation required for dashboards, including alerts and analysis
• Support the standardization of reporting of departmental and organizational measurements
• Support the automation of routine data collection and develop reporting processes that aid operational performance management
• Proactively address and resolve any discrepancies or customs-related issues (e.g.tariff classification mismatch, etc.) by troubleshooting the root cause and communicating clearly with relevant parties
• Management of service mailbox including setup, access, out of office reply, retention and trouble shooting
• Management of share point / team folders including access, retention and record keeping policy adherence
• Participation in the development of concepts for the implementation of legal requirements and in the optimization of customs classification processes in the BASF Group
• Support of the global harmonization of customs classification data and BASF’s IT processes on customs classification
• Support and understanding of BASF interests at national and international authorities and associations
• Ensuring regulatory compliance in collaboration with the business units and group companies
• Information, training and consulting support for the BASF Group companies, business units and group companies worldwide
• Monitoring and processing duty suspensions and tariff quotas if any
• Processing of IT-specific questions within the scope of the classification work and representation of the group interests in this work area

Customs Compliance responsibilities

• Support Customs Compliance related assessment, health checks, audit and its documentation
• Support operational and service documentation including Standard Operating Procedure, Work Instructions, Work Guide
• Ensure all activities comply with relevant customs regulations, trade laws and tariff schedules

Process and system improvement responsibilities

• Support any digitalization initiatives or automation for customs process and operations
• Support any system upgrade or enhancement related review and testing

Requirements

Education

• Bachelor’s degree in chemistry, Chemical Engineering or any major in sciences related subjects

Working Experience

• Minimum 2-3 years’ relevant experience in Classification, Customs and Foreign Trade; familiar with Supply Chain operations

Technical & Professional Knowledge

• Experience in customs, trade law and practices of chemical and non-chemical products is desirable
• Good Microsoft office knowledge
• Good analytical and work management skills
• Good knowledge of SAP and SAP GTS is highly desirable
• English (fluent in spoken and written)
• Other countries’ language will be advantages

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.