Senior Engineer, Technical service(PU)

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Job Field: Technical Service / Support
Location: Shanghai, CN, 200000
Company: BASF Asia Pacific
Job Type: Experienced
Job ID: EN_CN_34210

We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.

Join the team and connect with more than 110,000 other minds.

Description

BASF has been a committed partner to Greater China since 1885. With investments in Nanjing, Shanghai and Chongqing, as well as numerous sites around the country, BASF is a major investor in China’s chemical industry, and runs the BASF Innovation Campus Shanghai as a global research and development hub. BASF posted sales of over €7.3 billion in 2017 to customers in Greater China, and employed 8,982 people as of the end of the year. Objectives:• Be responsible for technical service of PU system business for China Industrial market, work under pressure and independently;• Provide fast and professional technical service to customers; Develop new and improve existing products according to customer’s requirements;• Promote the long term customer relationship to ensure a profitable customer base, can communicate with customers smoothly;• Collect marketing information, develop new customers, and coordinate closely with sales to achieve sales target;• Willing to travel to customers in case needed;• Ensure that BASF and local SHE regulations are observed within the company;Main Tasks: • Have adept knowledge about PU products, can be familiar with our main applications in short time, then can start work independently;• Provide fast and professional technical service to customers independently. Follow up customer’s complains and issues in fast, efficient and professional manner;• Be focus and professional at 1-2 applications, can support other colleagues;• Working closely with team, can give guidance to junior colleagues if needed. Support leader’s management work;• Develop new products and improve existing polyurethane systems according to customer’s increasing requirements, balance the performance, quality and cost;• Collect marketing information, develop new customers, and coordinate closely with sales to achieve sales target; • Prepare and keep documentation of all technical activities, finish all works according to quality system requirements;• Ensure that BASF and local SHE regulations are observed within the company;• Coordinate closely within internal team to ensure that consistent quality batches are produced in a timely manner. Requirements: • Education: Bachelor or above, major in Polymer Science or Chemical Engineering.• Working Experience: more than 3-5 years working experience in PU industry, or related polymer industry, especially the experience of polymer recipe development, and trouble shooting in production. • Technical & Professional Knowledge: Good computer operation skill including good knowledge of Microsoft Office. Good command of English in speaking and written.

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