Senior Engineer, Technical service(PU)

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Job Field: Technical Service / Support
Location: Shanghai, CN, 200000
Company: BASF Asia Pacific
Job Type: Experienced
Job ID: EN_CN_34209

We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.

Join the team and connect with more than 110,000 other minds.

Description

BASF has been a committed partner to Greater China since 1885. With investments in Nanjing, Shanghai and Chongqing, as well as numerous sites around the country, BASF is a major investor in China’s chemical industry, and runs the BASF Innovation Campus Shanghai as a global research and development hub. BASF posted sales of over €7.3 billion in 2017 to customers in Greater China, and employed 8,982 people as of the end of the year.

Objectives:
  • This position is targeted at an experienced technical service member for Great China TS responsibilities with PM construction team for rigid foam application.
  • Main Tasks:
  • Application focus: Rigid polyurethane foam。
  • Provide fast and best possible technical service to the customers; Follow up on customer complaints in a fast, efficient, and professional manner and assist customers in their problem solving in the best possible manner.
  • Development of new formulations in lab and make sure it is commercialized on customer site.
  • Collect marketing information, develop new customers, and coordinate closely with sales to achieve sales target; Promote the establishment of long term customer relationship to ensure a profitable customer base;
  • To identify and screen new materials to be used as raw materials in order to reduce chemical cost or improve performance of foam systems by evaluating the raw materials in the laboratory/work shop and reporting of the results
  • Coordinate closely with PD, QC, MM and QM to ensure that consistent quality batches are produced in a timely manner, and fine-tune formulations when necessary;
  • Prepare and keep updated professional documentation of all technical activities and trials carried out in-house and at customer site;
  • Comply with BASF EHS regulations
  • Requirements:
  • Education: Bachelor
  • Working Experience: 3~5 years in PU industry
  • Technical & Professional Knowledge:
  • Experience with PU rigid foaming processing, machinery, lab testing procedure.
  • Knowledge understanding on PU raw materials & formulations.

  • Job Segment: Customer Service

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