Technical Service Specialist – Auto OEM

Now hiring! Technical Service Specialist, Auto OEM – Casa Grande, AZ 

We are looking for a Technical Service Specialist to join our Sales team in Casa Grande, AZ

New finish, Proven expertise. Bolder ambition.

If you're someone who inspires others, owns their impact, and wants to elevate what they do, you'll fit right in.

Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us.

At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships.  We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible. If you bring your full self, challenge the obvious answer, and want to grow with a team that means it- this is your place.

The site representative leads and coordinates all technical, purchasing, inventory, projects and reporting activities for their site. They also respond to customer needs and complaints.

Role & Responsibilities:

• Collect and manage on site inventories daily to ensure timely ordering of products to avoid negatively impacting production. This will include walking the pretreatment line, checking any bulk storage areas and any other areas where the plant might store Chemetall materials (i.e. body shop, customer stores, second/third level of paint shop) 
• Perform daily visual checks of units coming through pretreat system to ensure quality.
• Tracking of body defects and performing trials while units are traversing the system to accurately identify and resolve the issue(s)
• Collects data and issues designated reports (i.e., Daily, weekly, monthly)
• Daily data collection – Titrations, Inventories

• Weekly data collection

• Processing panels through PT system for both visual inspection and lab submission
• Collecting bath samples for analysis and lab submission
• Coordination of test (samples, projects) work being done for the plant and participating in and monitoring system cleanup during times of non-production
• Coordination of PT process changes/modifications – initiate, provide written plan, etc
• Ensure performance of the chemicals by recommending and implementing actions to improve productivity, increase effectiveness, and reduce costs
• Responds to customer requests regarding products, projects, information, and other inquiries
• Review process performance with the customer and operators to improve efficiency, increase effectiveness, and reduce cost
• Develops, trains, monitors, and motivates operators, while playing a key role in meeting all chemical treatment program goals
• Develop and grow a relationship with as many contacts in the plant as possible to assist with future opportunities or needs.
• Identify new business opportunities within responsible customer site. This should include all areas of the plant

Requirements:

• Bachelor’s degree in chemistry or chemical engineering is preferred. We are also open to High School diploma with more experience. 
• Minimum of 1 year of technical experience with pretreatment, coatings, surface treatment, metalworking and adjacent industry applications is preferred. We are also open to fresh undergraduates with chemistry backgrounds. 
• Technical expertise regarding products, specifications, processes
• Problem solving mentality
• Analytical expertise for testing and technical evaluation
• Relationship management with customer's technical department
• Excellent time management skills
• Highly organized and motivated

We offer an exciting growth opportunity with a very competitive, Total Rewards package, which includes a wide range of elements you need to be your best in every stage of your life:

• A Competitive Base Salary 
• Great benefits including health insurance (medical, dental, vision) and Paid Time Off, starting on the first day.
• Retirement Benefits, including company matching contributions 
• Various Lifestyle Benefits (Maternity/Paternity Leave, Pet Insurance, and more) 

Job details:

Organization: SFT

Number of Openings: 1

Locations: Casa Grande, AZ

Job Grade: BB4

Incentive Plan: SIP

Domestic Relocation Eligible: No

Company Vehicle: No

Hiring Manager: Matt Hartley

Recruiter: Mallika Walia

Posting End Date: Sep 14, 2026

Pay transparency 

Surventis is committed to pay transparency practices. The competitive Pay Range for this role is $75,000 - $94,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Privacy statement

Surventis takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.